Contract and Supplier Relations Management

General information
Dates and venues: Free 04 Sep - 06 Sep. 2018 in Rome, Italy
Duration: 3 days
Further information:
Course registration: Click here
Course registration information

$1475 USD per participant

Participants are responsible for cost of own airfare and hotel accommodations.

Registration deadline: 04 Aug. 2018
Visa and travelling information
The course venue is:

Via Paolo di Dono, 44



For information on applying for a visa, please click on the link below:

Designed for

This course is designed for all those who are actively involved in managing contracts in their office and regularly deal with suppliers and consultants. While this includes procurement staff, it would also be particularly relevant for finance and admin officers and programme and project staff who on a regular basis deal with the management, monitoring and evaluation of supplier/consultant performance.


By the end of the programme, participants will be able to:

  • Describe the main types of contractual relationships that might be formed with suppliers and the appropriate use of each
  • Develop successful commercial relation-ships with prospective suppliers
  • Identify key stakeholders in a procurement exercise and be able to develop effective relationships with them
  • Apply effective performance and quality monitoring methods
  • Manage risks, disputes and potential conflicts during contracting and procurement
  • Understand the importance of ethics and integrity in procurement and how to act in an ethical manner
Topics to be covered
  • The principles of effective procurement and the procurement process
  • Why we need to form relationships with suppliers in the general supply market
  • Essential risk assessment and risk management methods
  • How to benefit from our importance to suppliers
  • What is a contract? Legal, business and relational issues
  • Types of contractual and commercial relationships
  • Engaging and relating to stakeholders during contracting and procurement
  • The purpose and process of contract approval
  • How to manage and communicate with bidders and suppliers after contract approval
  • Performance and quality management
  • Key Performance Indicators (KPIs)
  • How to manage contractual reviews, disputes and potential conflicts
  • What is integrity and ethics in contracting and procurement?
  • Best practices when dealing with suppliers
  • The course is designed to be highly interactive.
  • Participants will be working on challenging hands-on practical exercises and case studies with peers from other organizations and share best practices in public procurement.

"I will definitely recommend this course to my colleagues. It touches upon the day-to-day problems and make suggestions for improvement"

"The best thing about this course was being in a group with people from different organizations including outside UN and learning about their

"I will recommend this course to colleagues involved in contract management and all procurement staff"

"I liked the emphasis that was made on the importance of the contract administration"

"This is my second UNDP training course and I believe they are very professional in the way they present their subjects and in the way they make everybody involved in the discussions and interaction"

Tutor profile
Poul Muller
Poul Muller

Poul Muller has been a tutor for UNDP's training courses the last 10 years and has conducted standard and tailor-made courses for various organizations in Europe, the Middle and Far East, Africa and North America.

Poul joined UNDP/IAPSO in 1994 and has solid experience in handling largescale Supply-Chain Management and e-procurement projects on behalf of UNDP, UN, GO and NGO clients worldwide. In 2007, he has provided procurement related support to the UNDP Country Office in South Sudan, where he was stationed for a longer period of time as acting Head of Procurement, Contracting and Logistics.

Poul has been a Procurement Advisor for the Global Procurement Unit (GPU) within UNDP/PSO, as well as Team Leader for the GPU Health Team until end of 2011.

Poul has conducted several field missions on behalf of UNDP and WHO to countries in Europe, Africa, the Middle and Far East, Central Asia and North America.

Since February 2012, Poul has been a Life Cycle Costing Expert and Logistics Advisor in the Procurement Unit of the International Atomic Energy Agency (IAEA) based in Vienna, Austria.

Poul is now a regular Tutor for Supply Chain Management in Humanitarian Organizations; Introductory and Advanced Certification in Public Procurement as well as the Diploma in Strategic Public Procurement (UNDP/CIPS Level 2, 3 & 4).

Poul is a Danish national and his academic background is in Economics with a Graduate Diploma in Logistics and Supply Chain Management and Informatics/Management Accounting.